Support

Stuck, found a bug, or have an idea? We read everything.

Contact us

Email is the fastest way to reach us — include your iPhone model and iOS version for bugs, and screenshots help a lot.

hello@zwayfitness.com

Frequently asked

When can I get the app?

Zfit is in private beta on TestFlight and launching on the App Store soon. Join the early-access list on the home page and we'll email you the moment it's live.

Why is my recovery score empty?

The score needs signals: connect Apple Health (Settings → Health Data → Connect) so Zfit can read sleep, HRV, and heart rate — or log sleep manually from the Recovery tab. With no signals at all, the ring shows NO DATA rather than guessing.

How do I manage Apple Health permissions?

iOS owns these: Settings → Apps → Health → Data Access & Devices → Zfit. You can grant or revoke each category (sleep, heart rate, steps…) at any time.

How do I cancel my subscription or trial?

Subscriptions are handled by Apple: Settings → your name → Subscriptions → Zfit → Cancel. Cancelling during a free trial means you won't be charged. Refunds go through Apple at reportaproblem.apple.com.

How do I delete my data?

Zfit is local-first — your data lives on your iPhone. Settings → Delete Account erases everything (profile, workouts, meals, runs, recovery history) permanently. Waitlist emails: write to us and we'll remove yours.

How does program sharing work?

Open any program and tap the share icon — Zfit creates a text code you can send anywhere. Your friend taps "Import a shared program" in the Workouts tab and pastes the message; the program arrives as a draft they can review and activate. Only the plan travels — never your logs or health data.

Can I log treadmill runs?

Yes — Workouts → "Log a treadmill or manual run." Enter distance and time; it counts toward your streaks, XP, and recovery load like any GPS run.

I found a bug.

Thank you! Email hello@zwayfitness.com with what you did, what you expected, and what happened instead. Screenshots or a screen recording make fixes much faster.